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How to Fix DNS Server Isn’t Responding On Windows 10

Have you ever experienced an error when accessing a website? Have you ever encountered the error message The DNS Server Isn’t Responding? Don’t be confused, friend, let’s see the tutorial below to solve it!

What is The DNS Server Isn’t Responding and What Causes It?

The DNS Server Isn’t Responding is one of the error messages indicating that your device failed to connect to the host. The reason could be because the DNS server does not provide an answer when accessing the domain name which server should be directed to.

How to Overcome The DNS Server Isn’t Responding

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If this happens to you, you don’t need to be confused, friend. Just follow how to fix The DNS Server Isn’t Responding Windows 10 version or below using the following recommended tutorials.

1. Change DNS Server manually

When a website is accessed from a browser, the first step is to contact the DNS server. This DNS server is in charge of converting the domain name into an IP address.

There are times when there is a problem with the DNS server from the Internet Service Provider that you are using. You can change the DNS server on your internet connection to the Google or Cloudflare DNS server. It’s very easy to do, just follow these steps:

  1. Open Control panel, click Network and internet.
View network status and tasks submenu
View network status and tasks submenu
  1. Click the network connection you are using.
View Your Active Networks
View Your Active Networks
  1. Click Properties.
WIFI Status Properties
WIFI Status Properties
  1. When the Properties window opens, click Internet Protocol Version 4 (TCP/IPv4) and then click the Properties button.
Internet Protocol 4 Properties
Internet Protocol 4 Properties
  1. Click on Use the following DNS server addresses option
  2. Enter in the Preferred DNS server and in the Alternate DNS server.
  3. Click OK.
Use Google DNS Server
Use Google DNS Server
  1. Re-enable the network adapter after it has been disabled.

When finished changing the DNS server, check again if The DNS Server Isn’t Responding is resolved. Usually this method can get your internet connection running again.


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2. Update or install the latest drivers

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An expired network adapter can be one of the causes of The DNS Server Isn’t Responding problem on your Windows PC. So you need to update either manually or automatically.


To make it easier, you should do it automatically, for example by using the help of the Driver Easy tool which will download and install the right driver for your system.

It is very important to create a restore point on Windows before you use the free version of Driver Easy. That way, you can restore your computer if something unexpected happens.

Follow these steps to update your network adapter drivers automatically with Driver Easy:

  1. Download and install Driver Easy on your PC.
  2. Run the program, then click Scan Now.
Drivereasy Scran System
Drivereasy Scran System
  1. Click the Update button next to each expired driver.
  2. Wait until the download and installation process is complete, then restart your computer. After that, try to access the website you want to open again and see if this method successfully resolves the error The DNS server isn’t responding.

3. Reset browser configuration

Try restarting or resetting the browser you are currently using so that it returns to its original settings. Follow these steps to reset Google Chrome browser:

  1. Open Google Chrome web browser.
  2. Click the three dot icon in the top right corner. Select Settings.
  3. Next, scroll down. Click the Reset and Clean Up. Select the option Restore settings to their original defaults.
Reset And Clean Up Restore Settings Of Google Chrome Browser
Reset And Clean Up Restore Settings Of Google Chrome Browser
  1. You will get a warning notification, to be able to reset it back to its original settings. Select Reset Settings.
Reset Settings Google Chrome
Reset Settings Google Chrome
  1. Now your Google Chrome web browser is back to its default settings.

Try to access the internet again in your web browser.

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4. Refresh DNS configuration

Windows 10 tends to save links to websites you’ve visited. This is done to prevent DNS lookups every time and can increase the loading speed of a site.

Usually the DNS cache is corrupted, therefore we can see errors like The DNS Server Isn’t Responding. Follow the steps below to solve it:

  1. Open Command Prompt
  2. After that type the following commands one by one (every time you finish typing the command press Enter):
Ipconfig /flushdns 

ipconfig /registerdns 

ipconfig /release 

ipconfig /renew 

netsh winsock reset
  1. Restart your operating system to see the changes.

Enter MAC Address manually

Follow these steps to enter the MAC address manually:

  1. Type CMD on the search box, then open Command as Run as Administrator.
Open Command Prompt Run As Administrator Windows 10
Open Command Prompt Run As Administrator Windows 10
  1. When the Command Prompt opens, write the command prompt:
ipconfig /all
  1. Press Enter.
  2. A list of information appears. Find the Physical Address and write it down.
  3. Close Command Prompt.

If you already know the MAC address, now you need to configure network connections by:

  1. Open the Network Connections window. Find your connection and open its properties.
  2. When the Properties window opens, click Configure.
Wi-Fi Properties Configure Option
Wi-Fi Properties Configure Option
  1. Click the Advanced tab and select Network Address from the Property list.
  2. Click Value and enter the MAC address that you got from the Command Prompt.
Network Address Advanced Windows
Network Address Advanced Windows
  1. Click OK.

6. Turn off antivirus and firewall

Antivirus and firewall are necessary to protect your PC from malicious users, but sometimes they can interfere with your internet connection. You can solve the DNS Server Isn’t Responding in Windows 10 by temporarily disabling your antivirus and firewall.

Don’t worry because your PC is still protected by Windows Defender even if you disable your antivirus. If your antivirus or firewall application is the cause of this problem, make sure to change its configuration first or switch to another application.

You can also try disabling the firewall on the router. This method is a little dangerous because you will be really vulnerable. If you decide to stick with it, simply disable your router’s firewall temporarily and check if this fixes the problem.

If the problem is with your firewall, you need to turn it back on and check your firewall configuration to investigate the source of the problem.

7. Turn off unnecessary Network Adapters

Try disabling unused network adapters. Follow these steps to disable the network adapter in Windows 10.

  1. Open Network Connections and turn off all connections except the active network connection.
Network Connections
Network Connections
  1. To do so, right-click on the connection you want to disable and select Disable from the menu.

8. Restart the router or computer

The next way to fix The DNS Server Isn’t Responding is to restart the router or computer. You may have come across this solution many times from the CS team of various services.

But make no mistake, an error modem or router can also be the cause of The DNS Server Isn’t Responding problem, you know.

So, try restarting your modem or router to clear the network cache, which might solve the error. To do this, press the power button on the router or modem.

Or it could be by unplugging the cable from the socket. Wait about 1 minute before turning on the router or modem again.

9. Disable IP Version 6 (IPv6)

Internet Protocol Version 6 (IPv6) is the latest version of the internet protocol that identifies devices on the internet and local networks.

Apart from that, IPv6 can also cause The DNS Server Isn’t Responding issue. Then try to disable IPv6. To disable IPv6 in Windows, follow these steps:

  1. Open Network Connections, right click on the active connection, then select Properties.
  2. On the Networking tab, uncheck Internet Protocol Version 6 (TCP/IPv6).
Internet Protocol Version 6 (TCPIPv6)
Internet Protocol Version 6 (TCPIPv6)
  1. Click OK.

Here’s how to turn off IPv6 on a Mac:

  1. Open the Apple menu and click System Preferences, click Network.
  2. Select the current network connection and click Advanced -> TCP/IP.
turn off IPv6 on a Mac
turn off IPv6 on a Mac
  1. After that click the Configure IPv6 drop-down menu, then set it to the Off position. Click OK.

If the Off option is not in the Configure IPv6 drop-down, try disabling IPv6 using the command line.

To turn off IPv6 on a wireless connection, open the Terminal app on your Mac and run the following command:

networksetup -setv6off Wi-Fi

Then to turn off IPv6 with an ethernet connection, use the following command:

networksetup -setv6off Ethernet

To disable IPv6 on both wireless and ethernet connections, use the following command:

networksetup -setv6off Ethernet && networksetup -setv6off Wi-Fi

After that, restart your device and try to reconnect the internet to check if The DNS Server Isn’t Responding issue is resolved.

10. Contact ISP (Internet Service Provider)

Sometimes the cause of The DNS Server Isn’t Responding problem is that your ISP may be experiencing some problems. Therefore, try to contact your ISP and discuss the problems you are experiencing.

The appearance of the warning The DNS Server Isn’t Responding is indeed a common thing, therefore you can handle it yourself in several ways above.

Well, now you’re not worried anymore right? Don’t forget to check out other similar tips and tutorials at IsTalkingTech!

Was this article helpful, mate?

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Muhamad Nagib
Muhamad Nagib
Information technology writer who has great interest in Windows, MacOS and Linux-based computers as well as Android and iOS smart devices, therefore this website is dedicated to reviewing all information about these operating systems and devices. Learn more.


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