Bluetooth devices on a laptop can function because there is a driving program, this program is called a driver. When Bluetooth has problems such as not being able to send files or being unable to connect with other devices such as headsets and speakers, checking the drivers is the first step should be taken.
But sometimes what happens is the Bluetooth driver can also be missing from the Device Manager. This is usually caused because the driver is deleted.
Another reason why Bluetooth is not in the Device Manager can also occur because the laptop or PC you are using does not have a Bluetooth device.
Problems like this have often occurred, if you come to this post because you experience the same thing, in this tutorial, IsTalkingTech.com will give you some tips for dealing with lost Bluetooth from the Device Manager on Windows 7/8/10.
How to solve Bluetooth not in Device Manager
1. Download dan install program CPU-Z
To get information about the hardware on our computer, we need an application called CPU-Z. This application will detect the motherboard model and series. This information is what we will use later to find the appropriate Bluetooth driver.
Download and install the CPU-Z program here: Download
2. See the motherboard serial number via CPU- Z
Then run the CPU-Z program, wait for the program to finish detecting all the hardware on your computer. When finished the program will display the information on the application.
Click on the Mainboard tab , pay attention to the Model and BIOS Version section .
Record the information in notepad.
As in the example above, the Model and BIOS Version information on the laptop is 167E 68SRR Ver. F.05
3. Find the appropriate Bluetooth driver
After getting the model and version of the motherboard used, the next step is to find the appropriate driver on the internet.
Open Google, then type keywords:
bluetooth driver <Laptop Brand> <Model And Motherboard BIOS Version>
An example looks like this:
The search results will appear, then download the appropriate Bluetooth driver for your laptop. Adjust to the version of Windows that is used whether Windows 7/8/10 and the architecture is 32-bit or 64-bit.
4. Install driver Bluetooth
After getting the right drivers, install them on your computer as usual.
If it turns out that the driver file is in zip format then you can install it manually, see the steps here:
5. Restart the computer
When finished installing the driver, restart your computer, then check again, Bluetooth should now appear again in the Device Manager.
#2 Show hidden devices di Device Manager
Another reason why Bluetooth can be lost from Device Manager is that it is marked as a hidden device. If the first step still doesn’t work then you need to try to do the following steps.
First open the Device Manager by pressing the Windows key + X on the keyboard> select Device Manager .
After the Device Manager program opens, click on the View menu > select Show hidden devices.
# 3 Make sure the Bluetooth Service on the laptop is running
Stopped Bluetooth service on Windows 10 can also be the cause of its function not working. To fix this we have to make sure the Bluetooth Service is running.
Follow these steps:
Open the Service Manager by pressing Windows key + R on the keyboard> then type services.msc > click OK.
After the program opens, find a service called Bluetooth Support Service > then double-click it.
Then click on the Start button> OK.
Finally restart your computer. After that, check whether Bluetooth can run normally and has reappeared in the Device Manager.
#4 Restart Bluetooth service
If in the 3rd step above you find the Bluetooth Support Service on your laptop is running, then all you need to do is restart it.
The trick is to right click on Bluetooth Support Service > select Restart.
# 5 Run the Troubleshooter
Troubleshooter is a feature that we can use to solve various problems in Windows, including problems that occur with Bluetooth. This feature will try to detect the source of the problem and provide recommendations for improvements that can be done.
To run the Bluetooth Troubleshooter on Windows 10 follow these steps:
- Click the Windows button
- Klik Settings (icon gear)
- Select the Update & Security menu
- Click on the Troubleshoot tab
- Klik menu Additional troubleshooters
- Select Bluetooth
- Click Run the troubleshooter botton
Troubleshoot will detect the cause of the problem with your Bluetooth, then you will see the results along with recommendations for improvements that can be done. Follow the process to complete.
#6 Update Windows
Doing update Windows 10 also may need to do to overcome the Bluetooth driver is missing.
During the update process, Windows will detect any drivers that are not installed and download them automatically. Likewise if there is a driver update . All processes will be carried out automatically.
Follow these steps:
- Make sure the laptop is connected to a stable internet network
- Open the Settings menu
- Select Update & Security
- Click on the Check for updates button
- Wait until the download and install process is complete
When finished updating, restart your computer so that the changes can take effect perfectly.
# 7 Run System File Checker
System File Checker (SFC) is a feature in Windows 10 that functions to scan system files to detect any damage and then repair them automatically.
This feature is very useful for dealing with various errors that arise due to damage to system files. Bluetooth problems not showing up in the Device Manager can also be caused by corrupt system files, which is why this step is worth a try.
Follow these steps:
First open the Command Prompt with administrator access permissions, how to click on the Windows key> type cmd > click Run as administrator .
After the Command Prompt program opens, type the following command ended by pressing enter:
Wait until the scan is complete. If there is damage to the system you can see the description in cmd. The repair process will be carried out automatically, so you just have to wait for it to finish.
# 8 Use an external Bluetooth adapter
As mentioned earlier, Bluetooth drivers that are not in the Device Manager can also be caused by Bluetooth devices that are not on the laptop or PC you are using.
Some models of laptops and motherboards on PCs do not have Bluetooth, if so then it is only natural that they are not found in the Device Manager. Another cause could also be because the Bluetooth device has been damaged so that it is no longer detected by the system.
To fix this, you can use an external Bluetooth adapter or also called a Bluetooth USB dongle. You can buy a Bluetooth adapter at the nearest computer store, the price is also not too expensive.
This device is usually used plug and play, meaning that it can be used immediately after being connected to a USB port, without having to manually install drivers and other programs.